Results

What changed for our clients

Short stories in one format: the challenge, what we did, and what changed.

9 stories across Copilot & AI agents, Data & automation, Governed Azure & FinOps, Modern workplace, Managed services, Healthcare cloud.

Esteemed Customer (Finance Department)
Finance operations
Copilot & AI agents
Challenge
The finance team spent hours repeatedly reading documents and keying their data into systems.
What we did
- Built AI agents in Copilot Studio that read incoming documents
- Used Power Automate to feed the extracted data into the team's systems and build a searchable repository
- Copilot Studio
- Power Automate
- AI agents
Result
documents processed every 24 hours
1,000+
- Repeated manual work removed for the finance department
- Documents processed automatically on a 24-hour cycle
A global beauty and cosmetics manufacturer (client not named)
Beauty & cosmetics
Copilot & AI agents
Challenge
The company wanted a private AI setup that could help position the right products for each customer across its apps and platform.
What we did
- Designed and deployed an Azure landing zone for a private AI setup
- Integrated it as voice AI into their web app, mobile app and platform
- Azure landing zone
- Private AI
- Voice AI
Result
- More tailored product positioning for each customer, worldwide
Sports footwear & apparel — Lotto, Sportsyard, one8
Data & automation
Challenge
Sales and operations data sat across warehouse, point-of-sale, Shopify, email attachments and vendor portals, so teams couldn't see orders, products and platforms as one picture across brands.
What we did
- Connected WMS, POS, Shopify, email attachments and vendor portals into Power BI dashboards across Lotto, Sportsyard and one8
- Automated repetitive processes with Power Automate RPA alongside AI agents
- Advised on getting more from Entra, Microsoft 365 and Teams — and where Power BI fits better than AI-generated reports or spreadsheets
- Power BI
- Power Automate RPA
- AI agents
- Microsoft 365 optimisation
Result
- One view of sales and operations across brands
- Microsoft 365 and AI tools matched to what each team needs
- Repetitive processes automated with Power Automate RPA
Electronics manufacturing — interconnect solutions
Governed Azure & FinOps
Challenge
An ageing Microsoft 365 tenant full of old policies, and workloads on local hardware, made audits and uptime difficult.
What we did
- Cleaned up legacy policies and deployed a fresh tenant with Microsoft 365 Business Premium and Entra, onboarding the team onto a governance track
- Designed and deployed an Azure landing zone (“cloud in a box”) with infrastructure as code
- Configured workloads and pipelines for smooth future deployments, with FinOps automation and a governance model built in
- Microsoft 365 Business Premium
- Entra ID
- Azure landing zone
- Infrastructure as code
- FinOps
Result
- Audit clearance achieved
- Workloads moved off local hardware onto a governed Azure platform
IT consulting
Modern workplace
Challenge
Licences and features across Exchange, Teams, OneDrive and Entra weren't being used to their full capacity.
What we did
- Set up the governance model — from policies to configuration — across Exchange, Teams, OneDrive and Entra
- Optimised licences when they renewed with Techcerv
- Rolled out Microsoft 365 Copilot with adoption services
- Exchange
- Teams
- OneDrive
- Entra ID
- Copilot adoption
- Licensing
Result
- Full use of the features and licences they already owned
- Licences reviewed against actual use at renewal
- Copilot in use, backed by adoption support
Staffing services
Modern workplace
Challenge
The team needed compliant communication with peers in other countries, and relied on a separate third-party recording service.
What we did
- Enabled their Microsoft 365 tenant
- Deployed Teams Premium and set up the complete Teams infrastructure
- Teams Premium
- Microsoft 365
Result
- Compliant conversations with peers in other countries
- Meeting recording handled within Microsoft 365
Design services
Modern workplace
Challenge
Optispace needed governance in place and a better way to collaborate with international customers on design work — which meant moving from Google Workspace (G Suite) to Microsoft 365.
What we did
- Migrated more than 100 mailboxes from Google Workspace to Microsoft 365 without interruption
- Moved each user's mail, free/busy calendars, chats, Drive data and contacts, mapped accurately
- Brought the team onto the Microsoft ecosystem with governance in place
- Google Workspace to Microsoft 365
- Mailbox migration
- Teams
- Governance
Result
mailboxes migrated
100+
interruption to users
0
- Seamless work with international customers using Teams
- Better shared working on design files
- Governance requirements met on Microsoft 365
Technology
Managed services
Challenge
Neo needed ongoing support to run internal workplace collaboration and meet audit requirements.
What we did
- Provided managed services for their workplace collaboration
- Enabled Intune and Entra and set up all global policies
- Deployed configurations aligned to their audit requirements
- Managed services
- Intune
- Entra ID
Result
- Devices and identities managed centrally
- Configuration that meets their audit requirements
Healthcare & medical education
Healthcare cloud
Challenge
The radiology department needed patients' images kept for longer and available to doctors whenever a patient returned.
What we did
- Set up PACS software for the radiology department
- Designed the image archive on the cloud as part of the solution
- Enabled doctors to receive images on a mobile app
- PACS
- Cloud archive
- Mobile access
Result
- Patients' radiology images retained for longer and retrievable on repeat visits
- Doctors can review cases on mobile in an emergency